IT GOVERNANCE

Strategic Alignment
Value Delivery
Risk Management
Resource Management
Performance Management
 

IT SERVICE MANAGEMENT

Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement

PROJECT MANAGEMENT

Business Case
Organization Management
Quality Management
Project Plans
Risk Management
Change Management
Reporting

EMERGENCY MANAGEMENT

Emergency Management Strategy
Hazard Evaluation and Impact Analysis
Risk Reduction Suggestions
Emergency Services Coordination
Continuity of Operations
Rescue and Communication Technologies
Intervention and Recovery Plans